Salesforce-Loyalty-Management合格問題、Salesforce-Loyalty-Management試験情報

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Salesforce Salesforce-Loyalty-Management 認定試験の出題範囲：

トピック	出題範囲
トピック 1	Integration: Integration is crucial for a seamless Loyalty Management experience. In this topic, Salesforce Partners determine strategies for integrating Marketing Cloud, Commerce Cloud, Service Cloud, Salesforce CDP, and external systems using API templates and endpoints.
トピック 2	Loyalty Program and Process Configuration: This section focuses on configuring the foundational and advanced features of Loyalty Programs. Salesforce Partners learn to configure tier models, member and partner management, customer incentives, and experiential features in this topic. Sub-topics also include defining promotions, eligibility rules, and personalized Loyalty pages using Experience Cloud templates. Configuring complex processing rules, user access models, and analytics dashboards equips Salesforce Partners with the expertise to deliver scalable, customer-centric Loyalty solutions.
トピック 3	Strategies and Design: Salesforce Partners learn how Loyalty Management aligns with customers' business needs, processes, data requirements, and program parameters. This section includes identifying the appropriate Loyalty architecture, defining points and redemptions processes, benefits types, and the promotion lifecycle. Best practices for implementing Loyalty Management are also covered, ensuring practical application to real-world scenarios.
トピック 4	On-Going Loyalty Management: This section equips Salesforce Partners to sustain and optimize Loyalty solutions post-implementation. The topic includes leveraging analytics and dashboards, transitioning from sandbox to production, managing Loyalty campaigns, utilizing mobile app features, and resolving service-related issues.

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Salesforce-Loyalty-Management試験情報 & Salesforce-Loyalty-Management問題例

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Salesforce Loyalty Management Accredited Professional Exam 認定 Salesforce-Loyalty-Management 試験問題 (Q98-Q103):

質問 # 98
A company has recently rolled out a Loyalty Program in the production environment in the Monitor Workflow Services from Setup, the System Administrator noticed that all the Loyalty automations that have Data Processing Engine actions are failing, but the rest of the loyalty automations are working correctly.
What is the root cause of this?

A. The Default Workflow User is missing the Data Pipelines Base User permission set license
B. The Default Workflow User is missing the CLAAnalytics Base User permission set license
C. The Default Workflow User is missing the Loyalty Management permission set license
D. The Default Workflow User is missing the CLAAnalytics Base User permission set license

正解：D

解説：
The root cause of the issue where all the Loyalty automations that have Data Processing Engine actions are failing is because the Default Workflow User is missing the CLAAnalytics Base User permission set license (B). This permission set license is essential for the Default Workflow User to execute actions related to the Data Processing Engine within Salesforce Loyalty Management. Without this permission set, the user lacks the necessary access rights to run these specific automations, leading to the observed failures. Salesforce documentation on Loyalty Management would provide guidance on setting up and troubleshooting automations, including the necessary permission sets for different actions.

質問 # 99
Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.
What type of Loyalty Promotion should the Administrator use?

A. Standard Promotion
B. Cumulative Promotion
C. Aggregate Promotion
D. Joint Promotion

正解：B

質問 # 100
A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?

A. Assign user access to the analytics for Loyalty role.
B. Assign user access to permission sets for analytics for Loyalty.
C. Assign access by checking CRM analytics plus user
D. Assign the user the analytics profile for analytics for Loyalty.

正解：A、B

解説：
To grant users proper access to a newly created analytics app, two steps are required. First, assigning user access to the analytics for Loyalty role ensures that users have the necessary permissions to view and interact with Loyalty-specific analytics content. This role typically encompasses permissions tailored to accessing and analyzing data within the context of the Loyalty Management application.
Second, assigning user access to permission sets for analytics for Loyalty is another way to grant targeted access. Permission sets allow for fine-grained control over user permissions, enabling the Administrator to specify exactly what analytics content a user can access and interact with. By using permission sets, access can be customized to fit the specific needs and roles of different users within the organization.

質問 # 101
Cloud Kicks has tasked its Loyalty Manager consultant with setting up its new Loyalty Management program. The business requirement is to provide its customer base, who are heavy mobile users with access to member program information.
Using existing capabilities available in Loyalty Management, what should the consultant do to fulfill this business requirement?

A. Configure either Service Cloud or Sales Cloud to establish the customer mobile experience
B. Create and implement a feature-rich Loyalty Member Mobile App
C. Install the Salesforce Loyalty Member Mobile App
D. Enable Experience Cloud and customize the Loyalty Member Portal

正解：D

解説：
To provide Cloud Kicks' customer base, who are heavy mobile users, with access to member program information, the consultant should Enable Experience Cloud and customize the Loyalty Member Portal (A). Experience Cloud (formerly known as Community Cloud) allows for the creation of branded, mobile-responsive portals that can be customized to meet specific business needs, including providing loyalty program members with access to their program information, account status, rewards, and more. This approach leverages existing Salesforce capabilities and does not require the development of a new mobile app, making it a cost-effective and efficient solution.

質問 # 102
What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud?
Select three

A. Enable Service Connector for Promotion Escalations.
B. Transmit Loyalty Promotion Segments to Marketing Cloud
C. Automatically Generate a New Individual Relationship
D. Activate and Publish the Segment
E. Enable Connector Settings on all the Loyalty Objects

正解：A、C、D

質問 # 103
......

長年のマーケティングを通じて、当社のSalesforce-Loyalty-Management最新の認定ガイドは多くのお客様のサポートを獲得しています。最も明白なデータは、当社の製品が毎年徐々に増加していることであり、当社の製品開発のおかげでこのような大きな成功を達成するための大きな努力です。まず、資料の更新を研究する上で非常に良い仕事をしました。さらに、Salesforce-Loyalty-Managementの実際のSalesforce-Loyalty-Management学習ガイド教材の品質は、教師によって厳密に管理されています。だから、私たちは正しい選択だと信じています。Salesforce-Loyalty-Management学習教材について質問がある場合は、ご相談ください。

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Salesforce-Loyalty-Management合格問題、Salesforce-Loyalty-Management試験情報

Salesforce Salesforce-Loyalty-Management 認定試験の出題範囲：

Salesforce-Loyalty-Management試験情報 & Salesforce-Loyalty-Management問題例

Salesforce Loyalty Management Accredited Professional Exam 認定 Salesforce-Loyalty-Management 試験問題 (Q98-Q103):

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